#SocialSecurity #CustomerService #WorkforceReduction
www.newsweek.com
Social Security warning issued over "drastic" change impacting millions
A group of Democratic senators led by Senator Elizabeth Warren has issued a warning to the Social Security Administration, arguing that new staff reassignments and workforce reductions are pushing the agency's customer service system into crisis.
#CustomerService #ConsumerProtection #AIinBusiness
www.newsweek.com
Uncommon Knowledge: Press 1 for the new nationalism
Please hold: Washington is coming for customer service. This week, FCC chairman Brendan Carr proposed rules aimed at bringing more call-center work back to the United States, including disclosure when customer service is handled overseas and a proposal to require call takers to be proficient in "American Standard English.
#SocialSecurity #CustomerService #Nationalization
www.newsweek.com
Major Social Security Change Impacting Millions Starts This Month
Social Security beneficiaries will experience a major update to customer service this month as the SSA rolls out a completely nationalized system to handle appointments and other benefit questions.
#Whataburger #RestaurantSafety #CustomerService
nypost.com
Viral video shows Texas Whataburger workers beat unruly customer with...
A Texas Whataburger manager smashed an unruly customer with a trash can after the suspect allegedly berated staff, returned to the restaurant drunk and attacked the employee.
#SocialSecurity #CustomerService #GovernmentEfficiency
www.newsweek.com
Social Security recipients face shake-up in just weeks
Social Security recipients will soon see a change regarding customer service.
As a consequence of the Department of Government Efficiency (DOGE) laying off thousands of Social Security Administration (SSA) employees, the agency will shift from local to nationwide customer service for all appointment scheduling and case management on March 7.
